When your furnace dies in the middle of a Chicago winter, or your air conditioner goes out during a summer heat wave, you can’t wait until Monday morning. You need help now. That’s why AMG HVAC Chicago offers 24/7 emergency HVAC service throughout Chicago, the South Side, South Suburbs, and the West Side.

One call to (773) 562-6632 and a certified technician is on the way — day or night, weekends and holidays included.

What Counts as an HVAC Emergency?

Not sure if your situation qualifies as an emergency? Here are the most common reasons Chicago residents call us after hours:

• No heat in winter: When temps drop below freezing, a broken furnace is a serious safety issue — especially for young children, elderly residents, or anyone with health conditions.
• No AC during a heat wave: Chicago heat indexes can exceed 100°F. A failed air conditioner can become dangerous quickly, particularly for seniors and pets.
• Gas smell near furnace: This is always an emergency. Leave the house immediately, call 911, then call us.
• Burning smell from HVAC unit: Could indicate an electrical issue or overheating component — don’t ignore it.
• Frozen AC unit: Ice on your indoor or outdoor unit can cause serious damage if not addressed quickly.
• Flooding or water damage from HVAC: A clogged condensate drain or cracked heat exchanger can lead to water damage and mold.
• System makes loud banging or grinding noises: These sounds often signal a failing motor or loose component that can cause complete system failure if not addressed.
• Carbon monoxide alarm triggered: If your CO detector goes off near your furnace, evacuate immediately and call emergency services, then call us for inspection.

When in doubt — call us. We’d rather talk you through a false alarm than have you suffer through an unsafe or uncomfortable situation.

Our 24/7 Emergency Response Process

When you call AMG HVAC for an emergency, here’s exactly what happens:

1. You call (773) 562-6632 — A real person answers, around the clock. No voicemail, no call center runaround.
2. We assess your situation — We’ll ask a few quick questions to understand what’s happening and prioritize your call appropriately.
3. A technician is dispatched — We send the nearest available certified technician to your address as quickly as possible.
4. On-site diagnosis — Our tech arrives with fully stocked vehicles to handle most common emergency repairs on the spot.
5. Transparent quote before we start — We tell you exactly what needs to be done and what it costs before any work begins. No surprises.
6. Repair completed — We fix the problem, test the system, and make sure you’re comfortable before we leave.

Areas We Serve for Emergency HVAC Service

Our emergency HVAC teams cover Chicago and the surrounding area, including:

• South Side Chicago (Chatham, Bronzeville, Hyde Park, Englewood, Auburn Gresham, Roseland, Beverly, Morgan Park)
• West Side Chicago (Pilsen, Bridgeport, Back of the Yards, Little Village)
• South Suburbs (Calumet City, Harvey, Lansing, Dolton, Burnham, South Holland, Matteson, Homewood)
• North Side and all other Chicago neighborhoods — call to confirm your area

Emergency HVAC Tips While You Wait

While our technician is on the way, here are a few things you can do to stay safe and comfortable:

• No heat: Layer up, gather in one room to conserve body heat, and use electric space heaters if available (never gas-powered indoors). Keep interior doors open to retain warmth.
• No AC in extreme heat: Close blinds and curtains to block sun. Move to the coolest room in the house (usually lower floors). Stay hydrated. Wet towels on your neck and wrists help lower body temperature quickly.
• Gas smell: Do NOT use any electrical switches or appliances. Leave immediately and call 911 from outside.
• Water/flooding: Shut off power to the affected area if you can do so safely. Don’t walk through standing water near electrical panels.

Protect Yourself Before Emergencies Happen

The best emergency is one that never happens. Our Residential HVAC Maintenance Agreement includes regular heating and cooling inspections that catch small problems before they turn into 2am emergencies. Agreement members also receive priority scheduling — meaning when you do call, you go to the front of the line.

Learn more about our maintenance agreement plans starting at just $90 per visit.